Returns

We are happy to exchange or refund your purchase if you are not happy with your product.

A refund will be given on all items purchased from the website ONLY if the items are returned within 14 days of purchase and items are returned in their brand new condition with any tags still attached. Any items returned that are not in their original condition will NOT be refunded. Items being returned that smell of cigarettes, perfume or aftershave will NOT be refunded and WILL be returned to the buyer as they will be considered to have been worn/used. We can only refund items that we can then sell on to other customers

Refunds will be issued to the credit/debit card or paypal account used for the original transaction. Please allow 5-10 days for this to take effect. Please note that postage costs cannot be refunded.

In order to return an item, please contact us via our contact page stating the reason for returning your purchase or alternatively include a note in with your returned garment.

Please return your items by special delivery so that they can be tracked and traced. Save It Sister will not be held responsible for
the sound delivery of items being returned.

For a return address please contact us via our contact page.

Please note that we will not offer a refund/exchange if the item is not returned within 14 days of purchase.

Faulty Items

Where an item is faulty, please contact me again via the contacts page of the website or a note with an accurate description of any faults you have found with the product. We may wish to have an independent inspection of the item, if we do not deem the fault to be a manufacturers fault you will be made aware of this via email. If we deem the item to be faulty due to a manufacturers fault, we will happily offer a refund, an exchange or to mend the fault if possible ONLY IF THE ITEM IS UNWORN/UNUSED. Where a refund is issued for a faulty item , we will refund the original postage cost in full.

This does not affect your statutory rights.